Legal Documents • Privacy & Data Protection

Vajivip's Privacy Policy — Our Commitment to Protecting Your Information

Your personal information is more than just data to us — it is your trust. Vajivip is firmly committed to safeguarding that trust, always.

Last Updated: January 2026
SSL 256-bit
Encryption
GDPR Compliant
Data Security
Data Is Never Sold
Never to third parties
Secure Servers
24/7 Monitoring

1 Introduction & Privacy Commitment

Welcome to Vajivip. This Privacy Policy ("Policy") explains how Vajivip collects, uses, stores, and protects your personal information. By using our website or app, you are deemed to have agreed to the terms set out in this Policy.

We believe privacy is a fundamental right. Any information you share with us while using the Vajivip platform belongs to you. We collect only what is necessary to operate our services, and we keep it secured to the highest standard.

Please note: Any changes to this Policy will be announced on the website. Check this page occasionally to view the latest version.

2 What Information We Collect

Vajivip collects information in several ways. Details are outlined below:

Information Collected at Registration

  • Mobile Phone Number
  • Date of birth (for age verification)
  • Password (stored in encrypted form and never held in readable format)

Information Collected for KYC Verification

  • Photo of National ID card or passport
  • Full name and address (as shown on ID)

Automatically Collected Information

  • IP address and device identifiers
  • Browser type and operating system
  • Session duration, page visits, and activity logs
  • Cookies & Tracking Pixels (see Section 5 for details)
Data Type Purpose Mandatory Shared with third parties?
Mobile NumberAccount VerificationYesNo
Date of birthAge VerificationYesNo
NID / PassportKYC VerificationWithdrawals onlyNo
IP AddressSecurityAutomaticOnly when legally required
CookiesPerformanceOptionalNo

3 How Your Information Is Used

Vajivip uses your information only for specific purposes:

  • Account Management: Login, security verification, and account protection.
  • Payment Processing: Processing deposits and withdrawals.
  • Customer Support: Handling your complaints and inquiries.
  • Fraud Prevention: Detecting and preventing suspicious activity.
  • Legal Obligation: Meeting the requirements of regulatory authorities.
  • Service Improvement: Analyzing usage patterns to improve and optimize the platform.
  • Marketing: Sending you relevant offers with your consent (you can opt out at any time).
Your data is never used for profiling, automated decision-making, or sold to advertising networks.

4 Data Sharing & Third Parties

Vajivip never sells your data. However, information may be shared in the following limited circumstances:

  • Payment Provider: bKash, Nagad, Rocket — only the minimum information required to complete transactions.
  • Game Provider: Licensed software providers such as Pragmatic Play — gameplay data only.
  • Legal Authorities: When required by a valid court order or regulatory directive.
  • KYC Verification Service: Authorized third-party organizations for identity verification.

All third parties listed above handle your data under strict confidentiality agreements with Vajivip.

5 Cookies & Tracking Technologies

Vajivip uses cookies on its website. Cookies are small text files stored on your device.

Cookie Type

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Performance Cookies: Analyzes site speed and usage patterns — with your consent.
  • Preference Cookies: To remember your language preferences and settings.

Cookies can be disabled at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

6 Data Retention Period

Vajivip does not retain any data longer than necessary:

  • Account Information: For the duration the account is active and for 5 years after closure (as required by law).
  • Transaction Records: 7 years (in accordance with financial regulatory requirements).
  • KYC Documents: 5 years after verification.
  • Cookie Information: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 2 years.
  • Support Chat Logs: 3 years.
Once the specified retention period expires, data is securely deleted or anonymized.

7 Security Measures

Vajivip follows the highest industry security standards to protect your data:

  • SSL/TLS 256-bit encryption — all communications are fully secured.
  • Passwords are stored using bcrypt hashing — no staff member can read them.
  • Two-factor authentication (2FA) — an extra layer of security at login.
  • 24/7 security monitoring — suspicious activity is detected immediately.
  • Regular security audits — conducted by third-party experts.
  • Data on separate servers — member funds and information are held on isolated, secure servers.
Data Encryption100%
Access Controls98%
Third-Party Audits95%
Disaster Recovery97%

8 Your Rights

You have a number of rights regarding your personal data, all of which Vajivip respects:

Right to Access Your Data
You may request to see what information we hold about you.
Right to Rectification
You may correct any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data unless we are required to retain it by law.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Right to Data Portability
Download a copy of your personal data at any time.
Right to Opt Out of Marketing
You can opt out of promotional messages at any time.

To exercise this right [email protected]Email us. We typically respond within 30 days.

9 Protection of Minors' Data

Vajivip's services are strictly for individuals aged 18 and above. We do not knowingly collect any information from persons under the age of 18.

Age is verified at the time of registration. If a member is found to be a minor, their account will be immediately closed and all associated data will be deleted.

If you have information about a minor's account, please notify us immediately at [email protected].

10 Privacy Policy Changes

Vajivip may update this Privacy Policy from time to time. For significant changes:

  • This will be clearly communicated on the website.
  • Registered members will be notified via mobile.
  • The date of any changes will be shown at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

11 Contact & Complaints

For any privacy-related questions or concerns:

An initial response is typically provided within 48 hours. Complex matters are fully resolved within a maximum of 30 business days.

When contacting us, please include your registered mobile number — this helps us resolve your query faster.
Our Data Security Commitment

How Vajivip Protects Your Information

Maximum security ensured through technology and policy

End-to-End Encryption

Every data transfer between your browser and Vajivip's servers is protected by 256-bit SSL encryption — no one can intercept it in transit.

Zero Data Sales Policy

It is an absolute policy at Vajivip — members' personal information is never sold to any third party under any circumstances. This is our commitment.

Minimal Data Collection Policy

Only information strictly necessary for operating our services is collected. We never ask for unnecessary data. Less data means less risk.

Automatic Data Deletion

Each type of data is stored for a defined retention period. Once that period expires, the data is automatically deleted or anonymized. No excess data is accumulated.

Secure Data Centers

Your data is stored in secure, internationally certified data centres, protected against physical threats, natural disasters, and cyberattacks.

Regular Security Audits

Independent third-party security experts audit Vajivip's systems annually. Any vulnerabilities identified are resolved immediately.

General Inquiries

Account & Payment Inquiries

Most Frequently Asked Questions by Vajivip Members

For security reasons, Vajivip does not offer a direct self-edit option for personal information — this is to prevent fraud. To update your details:

Mobile Number Change:
1. Visit Vajivip's live chat or email us at [email protected].
2. Provide your current registered number and your new number.
3. Send a photo of your NID or passport for identity verification.
4. The support team will verify your request and update the number within 24–48 hours.

Regarding name changes: Your name is verified against your KYC documents, so a name change requires an updated NID.

After any account changes, Vajivip's security team will send a confirmation SMS.

Here's the good news about withdrawals at Vajivip — Vajivip charges no withdrawal fees of its own. Every bit of your winnings is yours to keep.

Please note that bKash or Nagad may apply their own transaction charges in accordance with their own policies — this is outside Vajivip's control.

Withdrawal Limits:
• Minimum: ৳500 per transaction
• Daily maximum: ৳50,000 (standard members)
• Gold VIP: ৳1,00,000 per day
• Platinum/Diamond VIP: Higher limits, negotiable with your personal account manager

Time: Typically 5–30 minutes. First-time withdrawals without KYC verification may take 1–3 hours.

A specified wagering requirement must be met before withdrawing from your bonus balance.

Your privacy is protected — play with complete peace of mind

Your data is completely secure at Vajivip. SSL encryption, a strict zero data-sale policy, and 24/7 security monitoring — all in place to protect you.

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